Shipping policy

Universal Shipping Policy

SHIPPING POLICY

At our store, we are committed to delivering your products quickly and safely. Please review our shipping policy below to understand how your order will be processed and delivered.

PROCESSING TIME

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will begin processing on the next business day.

  • During high-demand periods (e.g., major holidays or flash sales), processing times may take slightly longer.

SHIPPING METHOD & DELIVERY TIME We currently offer the following shipping option for our active delivery zones:

  • Shipping Method: Free Standard Shipping (Tracked)

  • Estimated Delivery Time: 7–11 business days

  • Notes: Delivery times are estimates and may vary due to carrier schedules, local customs processing, or unforeseen transit delays.

SHIPPING COSTS

  • We offer Free Standard Shipping on all eligible orders within our active fulfillment zones. The price you see on the product page is exactly what you pay at checkout.

ORDER TRACKING

  • Once your order has been handed off to the shipping carrier, you will receive a confirmation email containing a tracking number.

  • You can track your package directly through the carrier’s website to view real-time updates.

INTERNATIONAL SHIPPING, CUSTOMS & DUTIES

  • While we do our best to ensure a smooth delivery process, customers are responsible for any local customs duties, taxes, or import fees that may be applied by your regional customs authority upon entry.

LOST, STOLEN, OR DAMAGED ORDERS

  • The store is not responsible for lost or stolen packages once the shipping carrier officially marks them as delivered to your address.

  • If your order arrives physically damaged, please contact us immediately at zainberc@gmail.com with clear photos of the damage so our support team can quickly assist you with a replacement or a refund.

ADDRESS ACCURACY

  • Please double-check and ensure your shipping address is 100% correct during checkout. We are not responsible for delivery delays or items returned to the warehouse due to spelling errors or missing apartment/suite numbers. Reshipping fees may apply if an item has to be sent out a second time.